Terms of Service

Last updated: 28 August 2026

These Terms of Service (“Terms”) govern your use of the website and services provided by TradesLeads (TradesLeads) (“we”, “us”, “our”). By accessing our website or engaging our services, you agree to these Terms. Please read them carefully.

1. Our services

TradesLeadsfinds local customers who need work done and passes those jobs to tradesmen in the UK on a no win, no fee basis. The specific scope, deliverables, timelines, and fees for each engagement are set out in a separate order or proposal agreed between us and you (“the Client”).

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into a binding agreement on behalf of yourself or the business you represent. By using our services, you confirm that these conditions are met.

3. Proposals and orders

All work is carried out on the basis of a written proposal or order confirmation accepted by both parties. We reserve the right to decline any enquiry or engagement at our discretion. A contract is formed when you accept a proposal in writing (including by email).

4. Fees and payment

• Fees are as stated in the agreed proposal or order.
• Unless otherwise agreed, invoices are due within 7 days of issue.
• Subscription or retainer fees are charged in advance on the agreed billing cycle.
• Late payment may result in suspension of services. We reserve the right to charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.
• All fees are exclusive of VAT unless stated otherwise.

5. Jobs and exclusivity

Each job we send you is exclusive to you while you remain active and responsive. We do not guarantee that any job will result in paid work. If you stop responding to jobs, we may, after flagging it with you, send future jobs to another tradesman in your area.

We retain ownership of any websites, domains, tracking, and processes we use to generate jobs. Customer details are provided for the purpose of quoting and carrying out the work requested, and must be handled in line with UK data protection law.

6. Client responsibilities

To allow us to deliver our services effectively, you agree to:

• Provide accurate information about your trade, services, and the areas you cover
• Respond promptly to the jobs we send you
• Hold any qualifications, insurance, and registrations required for the work you take on
• Not supply content that is unlawful, defamatory, infringing, or otherwise objectionable

7. No win, no fee

There is no setup fee, monthly fee, or per-job charge. When you win a job that came through us and are paid by the customer, a fee of 5% of the job value is payable, capped at a maximum amount agreed with you in writing before any jobs are sent. Fees are invoiced only after you have been paid.

8. Limitation of liability

To the fullest extent permitted by law, our total liability to you for any claim arising out of or in connection with these Terms or our services shall not exceed the total fees paid by you in the three months preceding the claim.

We are not liable for:

• Loss of profits, revenue, or data
• Indirect or consequential losses
• Issues arising from third-party services or platforms outside our control
• Downtime, errors, or security incidents on hosting or infrastructure we do not directly manage

Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence.

9. Confidentiality

Both parties agree to keep confidential any non-public information received from the other party in connection with the engagement. This obligation survives termination of our agreement.

10. Termination

Either party may terminate an engagement by giving 30 days' written notice, unless a different notice period is specified in the proposal. On termination, you will be invoiced for all work completed up to the termination date. We may terminate immediately if you are in material breach of these Terms.

11. Website use

You may use our website for lawful purposes only. You must not attempt to interfere with its operation, introduce malicious code, or scrape content without our prior written consent. We reserve the right to restrict access at any time.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which forms part of these Terms.

13. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to these Terms

We may update these Terms from time to time. We will notify existing clients of material changes. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Contact us at contact@tradesleads.co.uk.

TradesLeads • contact@tradesleads.co.uk